000 nam a22 7a 4500
999 _c17608
_d17608
020 _a9781591391456
040 _cCDR
041 _hEnlglish
082 _a658.83
100 _a Gilmore, James H
245 _aAuthenticity : what consumers really want
260 _aUSA
_c2007
942 _cEB